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Last Updated OnNovember 13, 2024
In anticipation of Hurricane Milton’s arrival — and to give our community time to leave the area, prepare for the storm and return — UCF will suspend operations on all campuses and all classes, including online classes, from Tuesday, Oct. 8, through Friday, Oct. 11. 

University of Central Florida

Library Website: https://library.ucf.edu/

Fall Semester Hours starting 8/17
Hitt Library, Main Campus
Mon-Thu 7:30a-1a, Fri 7:30a-7p, Sat 10a-6p, Sun 12p-1a

OverKnight study is available only during finals week.

Directions and parking information for John C. Hitt Library:
https://guides.ucf.edu/c.php?g=78577&p=517819#:~:text=Parking%20Garage%20A%3A%20Although%20there,from%20the%20main%20campus%20library

Phone numbers:

For account related questions, this chat can be transferred to an email ticket for follow up from a UCF librarian. If you wish to call them directly, the circulation contact number is 407-823-2580.

Circulation: 407-823-2580: if number is not working 407-823-1888
NOTE: Circulation is open all hours the library is open.
LibTech questions about tech items: 407-823-2384.

Dummy Log In: N/A

Questions about bills, lost items and/or academic blocks on accounts please contact libbills@ucf.edu or call 407-823-5289.

The address to return items to Hitt if they cannot come onto to campus:
University of Central Florida
John C. Hitt Library – Circulation Dept (or “LibTech” if tech)
12701 Pegasus Drive, Building 2
Orlando, FL 32816-8030

Catalog Questions

Link to catalog: The Book/Catalog can be found here: https://tinyurl.com/wb9v8rdb

ILL: To request books/articles we do not have access to please go to the Interlibrary Loan page at

https://library.ucf.edu/services/resource-sharing-document-delivery/

Library Express Delivery (LED) is a service that delivers books owned by UCF or requested from another institution through ILL. You must register for this service. Register for LED: https://ucf.qualtrics.com/jfe/form/SV_abnabb8qLtMXsi2
LED for Faculty and Staff on the main campus is delivered to your designated department office pick up location. Books may be returned to the library circulation desk or the book return receptacles.
LED for Distance Learners: Books owned by UCF or requested through interlibrary loan will be mailed to your LED-registered address, but books from other libraries cannot be shipped to distance learners outside of Florida. See https://library.ucf.edu/special-borrowers/distance-learner-borrowers/#returning for return instructions.

ARC: Items marked as ARC under Item Location in the catalog are located in the Automated Retrieval Center connected to the Main campus library. They will need to be requested online to be pulled for you. The process takes under an hour. You will be emailed when your request is ready for check out at the Circulation desk.
How to video for users with an active UCF Library account: https://vimeo.com/showcase/4100116/video/315954011
How to video for visitors without a library account and reciprocal Borrowers from other Florida State Colleges and Universities: https://vimeo.com/showcase/4193423/video/664933170

FAQs

Library log in help:

Account Logins and NID login troubleshooting:

Account Logins: https://library.ucf.edu/my-account/. To renew, view checked out items, and place holds, select the Library Account NID log in button.
NOTE: If you get the message: The login process has failed, possibly due to expiration of patron account. Please contact Circulation to update your account 407-823-2580

Library login troubleshooting (OpenAthens): https://guides.ucf.edu/newsystem/troubleshooting#s-lg-box-26877648
NOTE: Fill out a Report a Problem form if the troubleshooting does not work https://ucf.qualtrics.com/jfe/form/SV_3aeAZRovfZLZBZ4

For off campus access click on Off Campus Access NID log in button.

NID Lookup: You can look up your NID by using the form on this page my.ucf.edu/nid

NID Password Reset: You can reset your NID password by using the form on this page mynid.ucf.edu/

University Writing Center (UWC): offers free consultations for all writing needs, which includes help with citations. https://uwc.cah.ucf.edu/

Information Literacy modules questions: please email katy.miller@ucf.edu and provide your instructor and course name. NOTE:  if a Database is down please fill out a Report a Problem form: https://ucf.qualtrics.com/jfe/form/SV_3aeAZRovfZLZBZ4 and our eResources team will look into it for you.

Webcourse or Canvas Issues: please contact Webcourses @ UCF Support https://cdl.ucf.edu/support/webcourses/

How-to video for First Day/Opt In within Canvas:

https://customercare.bncollege.com/hc/en-us/articles/360001654847-How-do-I-access-my-Inclusive-Access-courseware-materials-

Computer Service Desk: Please contact the Computer Help Desk at https://it.ucf.edu/student-support/

407-823-5117

If you are still have issues, please contact Circulation at 407-823-2580 wait through the voice message and someone will pick up to assist you.

Ebook Help: A guide for ebooks can be found here https://guides.ucf.edu/ebooks/e-books#s-lg-box-14792479

Printing: Information on printing, copying and scanning in the library can be found here https://library.ucf.edu/services/print-copy-scan/

Visitors and Community Members: John C. Hitt library is open to the public. To use UCF public computers please go to the LibTech desk on the ground floor to get a guest password. To use online resources you will need to get a separate guest password at the LibTech desk.
If you want to check out books you will need to purchase a Special borrower’s card at the Circulation desk. $30 for 6 months or $60 for a year.
Lost and Found: Please contact Circulation at 407 823 2580
Patent and Trademark Resource Center: in-person or online assistance by appointment only. Patent information at https://guides.ucf.edu/patents trademark information at https://guides.ucf.edu/trademarks on either page scroll down to contact or schedule a meeting. Librarian provides general information and patent/trademark search strategies, not legal or filing assistance. Service is free and available to the public
Ask a Librarian Public FAQ: https://tblc.libanswers.com/faq/90462

Research Help

Link to databases: Databases can be found at https://guides.ucf.edu/databases

LibGuides: Libguides can be located at https://guides.ucf.edu/homepage

Research Consultations: Need more help?  Please schedule a Research Consultation with a subject librarian here: https://library.ucf.edu/help/schedule-an-appointment/

Other Helpful Information

Software list on UCF Libraries Public PC desktops, laptops and Windows tablets:

Here is a list of software loaded on the UCF Libraries public PC desktops, laptops and Window tablets: https://library.ucf.edu/services/computers-technology/software/

Circulation Policy: Our Circulation policies can be found at https://library.ucf.edu/Circulation/

Textbooks: to see if the library carries your textbook, please use the search on this page: https://library.ucf.edu/textbook-affordability/etextbooks/#portal

Reserves: To see if we have a textbook on course reserve go to https://ucf-flvc.primo.exlibrisgroup.com/discovery/search?vid=01FALSC_UCF:UCF&lang=en&search_scope=CourseReserves

Hitt Maker Podcast Studio: For information visit https://library.ucf.edu/podcast-studio/

List of Technology items lending: To see a list of technology items that can be checked out go to https://library.ucf.edu/services/computers-technology/technology-lending/ . All tech loans are on a first come, first served basis with no reservations via phone or online.

Questions about Technology lending/returns: Problems with lending tech and tech in library: please contact the LibTech desk at 407-823-2384. Tech items cannot be reserved or renewed online. You will need to come to the library to do so.

InfoLit Module questions/issues: For a help on InfoLit modules please visit infolit@ucf.edu

Study Room Online Reservation: To reserve a study room visit https://library.ucf.edu/services/study-rooms/.

For study room questions or to cancel a reservation contact Circulation at 407-823-2580.

Conference rooms for UCF Registered Student Organizations (RSOs) for meetings and academic departments for thesis/dissertation defenses can fill out a Suite 360 Conference Rooms interest form.

Wireless Policy: For information on how to use our wireless network visit https://library.ucf.edu/services/computers-technology/wireless-networking/

Library Spaces: UCF Libraries has many spaces available for use in our buildings including an event space, meeting rooms, study rooms and instruction rooms. Each type of space has policies guiding the use and reservation protocols. Please go to https://library.ucf.edu/library-spaces/

Library Instructional videos

Site Coordinator Contact

Dawn Tripp (Dawn.Tripp@ucf.edu) Ask Us: 407-823-2562