Category: Chat

Choose how you’d like chats to appear when opened. “Individually” will show one chat at a time and gives you a large chat area for each; “Multi Chat Overlay” opens each chat in a pop-out window, which can then be moved/resized as needed.

If you need to step away from the LibChat window for a moment but don’t want to sign out of chat completely, you can set your status as “Away”. Please note: Chats widgets will still allow questions to come through, but the patron will receive a message that the chat operator has stepped away if you are the only one monitoring that desk.