Knowledge Base Search
Jacksonville Public Library
Library Website: http://jaxpubliclibrary.org
Library hours and phone numbers: https://www.jaxpubliclibrary.org/locations
Dummy Log In: (only for Duval County patrons): FJP0009999999
Catalog Questions
Link to catalog: https://jaxpl.na4.iiivega.com/
ILL: http://www.jaxpubliclibrary.org/services/interlibrary-loan
Purchase Suggestions: http://www.jaxpubliclibrary.org/contact-us/suggest-purchase
FAQs
Library Card Issues: https://www.jaxpubliclibrary.org/services/get-library-card
Ebook Help:
OverDrive Help: https://help.overdrive.com/en-us/home.htm
Hoopla Help: https://www.hoopladigital.com/help
Printing, Copying & Scanning: Both Letter and Legal sizes are available: $0.15 per page for black & white, $0.50 per page for color; scanning to email or USB is $0.05 per job.
Ask a Librarian Public FAQ: https://tblc.libanswers.com/faq/83472
Research Help
Link for databases or to database search page: https://jaxpubliclibrary.org/research/databases/learning-and-research
Other Helpful Information
Contact Us (multiple web forms): https://jaxpubliclibrary.org/contact-us
About the Library: https://jaxpubliclibrary.org/about-library
Library Policies: https://jaxpubliclibrary.org/policies
Comments or Suggestions (web form): https://www.jaxpubliclibrary.org/your-opinion-matters
Report a Lost/Stolen Card (web form): http://www.jaxpubliclibrary.org/report-lost-or-stolen-library-card
Claims Returned (web form): http://www.jaxpubliclibrary.org/claims-return-form
Events Calendar: http://events.jaxpubliclibrary.org/events
Library Services: http://www.jaxpubliclibrary.org/services
Special Collections: http://www.jaxpubliclibrary.org/research/collections
Genealogy: http://www.jaxpubliclibrary.org/genealogy-collection
Ebooks: https://jaxpubliclibrary.org/digital-library
Wireless Internet: http://www.jaxpubliclibrary.org/services/wifi
Site Coordinator Contact
Greg Royce droyce@coj.net