Knowledge Base Search
Osceola Library System
Library Website: https://www.osceolalibrary.org/
Library hours: https://www.osceolalibrary.org/allbranches
Monday – Thursday: 9am – 9pm
Friday – Saturday: 9am – 6pm
Sunday: 12pm – 6pm
Phone numbers: 407.742.8888
Dummy Log In: Most databases can be accessed using a 13 digit card number starting with 12221 and ending in 8 0s.
Catalog Questions
Link to catalog: https://osceola.librarycatalog.info/polaris/
ILL: https://www.osceolalibrary.org/interlibraryloan
FAQs
Password Help: User ID is 13 digit library card number; PIN is a four digit number, usually 4 digits of the customer’s year of birth, unless customer has changed to something personalized. Library can’t see password/PIN, can only reset it.
Library Card Issues:
https://osceola.librarycatalog.info/polaris/logon.aspx?forgotPassword=1&ctx=1.1033.0.0.2
Ebook Help: see library website for ‘eLibrary’ dropdown list of a few eBook partners.
Printing: Printing is .25 cents per page for Black and White and .25 cents per page for Color; wireless printing available through this link: https://www.osceolalibrary.org/wirelessprinting.
Ask a Librarian Public FAQ: https://tblc.libanswers.com/faq/130735
Research Help
Link for databases or to database search page: https://www.osceolalibrary.org/databases
Remote access by using 13 digit library card number beginning with 12221
Other Helpful Information
Important Information for Librarians: Reciprocal borrowing agreement with Polk and Brevard counties; Internet is available to guests by requesting a free one-use guest pass; otherwise, Library cards are used for Internet access
Circulation Policy: https://www.osceolalibrary.org/policies
Service regulations: https://www.osceolalibrary.org/policies
Genealogy Policy and Information: Customers can access Ancestry Library Edition from any Library branch. Heritage Quest and FamilySearch are available, remotely or in the Library.
Site Coordinator Contact
Amy Jones-Lee amy.jones-lee@lssi.com
Alejandra Rodriguez alejandra.rodriguez@osceolalibrary.org