Knowledge Base Search
Sarasota County Library System
Library Website: https://www.scgov.net/government/departments/libraries
Library FAQs for PIN, hours/locations, policy questions, ebook help, etc.: https://scgovlibrary.libanswers.com/
Library locations/hours/phone numbers and links to Google Maps: https://scgovlibrary.libanswers.com/faq/260890
Dummy Log In: (Strictly for Staff Use Only): 21969011098556 (PIN, if needed: 8556)
Catalog Questions
Link to catalog: https://sarac.scgov.net/
Account login (also to reset PIN): https://sarac.scgov.net/patroninfo
ILL: https://scgovlibrary.libanswers.com/faq/262493 (and on website: https://www.scgov.net/government/libraries/services-and-policies/interlibrary-loan)
Purchase Suggestions (use the webform): https://scgovlibrary.libanswers.com/
FAQs
Login Help: https://scgovlibrary.libanswers.com/ and PIN/Password help: https://scgovlibrary.libanswers.com/faq/245671)
(Login instructions: Note: If you’re having trouble with your PIN, try the last four digits of your library card number.
If you are registering for a Digital Library Card, skip this step the first time you login.)
Get a Library Card (including a temporary 30-day Digital Library card for online access): https://www.scgov.net/government/libraries/get-a-library-card
Library Card Issues: County residents – cards expire every 2 years. Reciprocal borrowers – cards expire every year. To renew, call (Info Central – 941-861-1110) or visit the library during regular library hours so that account information is kept private (Florida Sunshine Law). (Note: General library phone numbers ring through to Info Central – staff who answer phones are located at Selby and Venice libraries but can assist with any Sarasota County Library branch.)
Ebook Help: Various FAQs are linked here. Search by device and type of assistance needed. Sarasota County has cloudLibrary and Hoopla. (OverDrive/Libby completely discontinued as of March 2022.)
Mobile Printing: https://www.scgov.net/government/libraries/services-and-policies/mobile-printing
Ask a Librarian Public FAQ: https://tblc.libanswers.com/faq/90081
Research Help
Link for databases or to database search page: https://www.scgov.net/government/libraries/library-resources/digital-library
Also see Databases listed alphabetically: https://www.scgov.net/government/libraries/library-resources/digital-library/a-z
FAQs: https://scgovlibrary.libanswers.com/
Spanish language FAQs: https://scgovlibrary.libanswers.com/askus-spanish/
Other Helpful Information
Circulation Policy – See the library’s services and policies page: https://www.scgov.net/government/libraries/services-and-policies
Reserves URL and Policy – See the library’s services and policies page: https://www.scgov.net/government/libraries/services-and-policies
Genealogy Information: https://scgovlibrary.libanswers.com/faq/245717
Special Features: Library offers Books by Mail, an outreach through the U.S postal mail to send library materials to those who are not able to come to the library in person. Link to brochure here: https://www.scgov.net/home/showpublisheddocument/46303/637311059465130000
Books by Mail FAQ: https://scgovlibrary.libanswers.com/faq/245872
Sarasota County Historical Resources: https://www.scgov.net/government/historical-resources (Phone to reference librarian: 941-861-6891)
Site Coordinator Contact
Cathay Keough
ckeough@scgov.net
941-861-1189