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Last Updated OnNovember 12, 2025

University of Central Florida

Thursday, November 13th from 10 pm until closing, the John C. Hitt library will be without internet services due to scheduled network maintenance.
Library Website: https://library.ucf.edu/

Hours: https://library.ucf.edu/hours/

OverKnight study is available only during finals week.

Directions and parking information for John C. Hitt Library:
https://guides.ucf.edu/c.php?g=78577&p=517819#:~:text=Parking%20Garage%20A%3A%20Although%20there,from%20the%20main%20campus%20library

Phone numbers:

For account related questions, this chat can be transferred to an email ticket for follow up from a UCF librarian. If you wish to call them directly, the Access Services contact number is 407-823-2580.

Access Services: 407-823-2580: if number is not working 407-823-1888
NOTE: Access Services is open all hours the library is open.
LibTech questions about tech items: 407-823-2384.

Dummy Log In: N/A

All Library charges of overdue, damaged, or lost materials may be appealed upon patron request with the online form: https://ucf.qualtrics.com/jfe/form/SV_2acbQKX4fmB1LMh

Questions about bills, lost items and/or academic blocks on accounts please contact libbills@ucf.edu.

The address to return items to Hitt if they cannot come onto to campus:
University of Central Florida
John C. Hitt Library – Access Services Dept (or “LibTech” if tech)
12701 Pegasus Drive, Building 2
Orlando, FL 32816-8030

Catalog Questions

Link to catalog: The Book/Catalog can be found here: https://tinyurl.com/wb9v8rdb

“General Reserve” books are available at the Access Services desk for shared use. They can be checked out for 2 hours, must stay in the library, and cannot be reserved. You can scan pages using the free book scanner and email them to yourself or save them to a flash drive. Alternatively, you can read the book in the library.

ILL: To request books we do not have in our collection or articles we do not have access to, please use “ILL request form” hyperlink on this page: https://library.ucf.edu/services/resource-sharing-ill/

Books we have in our collection that are checked out cannot be requested from other libraries. You can place a hold on the book in Primo.

Library Express Delivery (LED) delivers UCF-owned books or interlibrary loans to you. Registration is required: https://ucf.qualtrics.com/jfe/form/SV_abnabb8qLtMXsi2
Faculty/Staff (Main Campus): Delivered to your department office. Return at the Access Services Desk or book drops.
Distance Learners: UCF and ILL books are mailed to your registered address (books from other libraries can’t be shipped outside Florida). Return info: https://library.ucf.edu/special-borrowers/distance-learner-borrowers/#returning

ARC: Items marked as ARC under Item Location in the catalog are located in the Automated Retrieval Center connected to the Main campus library. They will need to be requested online to be pulled for you. The process takes under an hour. You will be emailed when your request is ready for check out at the Access Services desk.
How to video for users with an active UCF Library account: https://vimeo.com/showcase/4100116/video/315954011
How to video for visitors without a library account and reciprocal Borrowers from other Florida State Colleges and Universities: https://vimeo.com/showcase/4193423/video/664933170

FAQs

Library log in help:

Account Logins and NID login troubleshooting:

Account Logins: https://library.ucf.edu/my-account/. To manage your checked-out items, due dates, renewals, ARC and ILL requests, and view any fines or fees, select the Login button.
NOTE: If you get the message: The login process has failed, possibly due to expiration of patron account. Please contact Access Services to update your account 407-823-2580

Library login troubleshooting (OpenAthens): https://guides.ucf.edu/newsystem/troubleshooting#s-lg-box-26877648
NOTE: Fill out a Report a Problem form if the troubleshooting does not work https://ucf.qualtrics.com/jfe/form/SV_3aeAZRovfZLZBZ4

If a Database is down please fill out a Report a Problem form: https://ucf.qualtrics.com/jfe/form/SV_3aeAZRovfZLZBZ4 and our eResources team will look into it for you.

For off campus access click on Off Campus Access NID log in button.

NID Lookup: You can look up your NID by using the form on this page my.ucf.edu/nid

NID Password Reset: You can reset your NID password by using the form on this page mynid.ucf.edu/

University Writing Center (UWC): offers free consultations for all writing needs, which includes help with citations. https://uwc.cah.ucf.edu/

Information Literacy modules questions: please email Chereeka@ucf.edu and provide your instructor and course name.

Webcourse or Canvas Issues: please contact Webcourses @ UCF Support https://cdl.ucf.edu/support/webcourses/

How-to video for First Day/Opt In within Canvas:

https://customercare.bncollege.com/hc/en-us/articles/360001654847-How-do-I-access-my-Inclusive-Access-courseware-materials-

For First Day/Opt In support, please fill out this request form: https://customercare.bncollege.com/hc/en-us/requests/new

Computer Service Desk: Please contact the Computer Help Desk at https://it.ucf.edu/student-support/

407-823-5117

Ebook Help: A guide for ebooks can be found here https://guides.ucf.edu/ebooks/e-books#s-lg-box-14792479

Printing: Information on printing, copying and scanning in the library can be found here https://library.ucf.edu/services/print-copy-scan/

Printers at Rosen campus located Rosen Life\OSI office on the 2nd floor student lounge, bldg.. 903, Suite 202-B. It adjoins the 2nd floor student lounge, not in the lounge itself.

Visitors and Community Members: John C. Hitt library is open to the public. To use UCF public computers please go to the LibTech desk on the ground floor to get a guest password. To use online resources you will need to get a separate guest password at the LibTech desk.

Want to borrow library materials? Please visit https://library.ucf.edu/special-borrowers/ and select from the Types of Borrowers list for more information.

Lost and Found: Please contact Circulation at 407 823 2580.

Patent and Trademark Resource Center: in-person or online assistance by appointment only. Patent information at https://guides.ucf.edu/patents trademark information at https://guides.ucf.edu/trademarks on either page scroll down to contact or schedule a meeting. Librarian provides general information and patent/trademark search strategies, not legal or filing assistance. Service is free and available to the public.

Checking out items: Use your UCF ID card or a government issued photo ID (e.g. driver’s license).

Ask a Librarian Public FAQ: https://tblc.libanswers.com/faq/90462

Research Help

Link to databases: Databases can be found at https://guides.ucf.edu/az/databases

LibGuides: Libguides can be located at https://guides.ucf.edu/homepage

Research Consultations: Need more help?  Please schedule a Research Consultation with your librarian here: https://library.ucf.edu/help/schedule-an-appointment/

Other Helpful Information

Software list on UCF Libraries Public PC desktops, laptops and Windows tablets:

Here is a list of software loaded on the UCF Libraries public PC desktops, laptops and Window tablets: https://library.ucf.edu/services/computers-technology/software/

Access Services Policy: Our Access Services policies can be found at   https://library.ucf.edu/about/departments/access-services/

Textbooks: To see if the library carries your textbook, please go to your webcourse, on the left navigation menu, click on the link for Leganto. If you have access to it, you will see a link to it there.

If your textbook does not come up after searching, please fill out the eTextbook Check/Request form: https://ucf.qualtrics.com/jfe/form/SV_8dgBttqJvuhLXh4

Reserves: To see if we have a textbook on course reserve go to https://ucf-flvc.primo.exlibrisgroup.com/discovery/search?vid=01FALSC_UCF:UCF&lang=en&search_scope=CourseReserves

Hitt Maker Podcast Studio: The Hitt Maker Podcast Studio is currently closed. It will relocate to the new Digital Exploration Center on the 4th floor, opening Spring 2026.

List of Technology items lending: To see a list of technology items that can be checked out go to https://library.ucf.edu/services/computers-technology/technology-lending/ . All tech loans are on a first come, first served basis with no reservations or renewals via phone or online. For security reasons, software cannot be installed on LibTech devices. Please check UCF Apps https://it.ucf.edu/services/ucf-apps/#availability to see if you have access to the software you require.

Questions about Technology lending/returns: Problems with lending tech and tech in library: please contact the LibTech desk at 407-823-2384. Tech items cannot be reserved or renewed online. You will need to come to the library to do so.

InfoLit Module questions/issues: For a help on InfoLit modules please visit infolit@ucf.edu

Study Room Online Reservation: To reserve a study room visit https://library.ucf.edu/services/study-rooms/.

View “How to Book a Study Room” to see new policies: https://youtu.be/t36FSv4fUz8?si=K-Q-CEDbbJaifrpI

For any study room issues please contact Access Services at 407-823-2580.

360 conference rooms can be reserved using the Large Study Room reservation page https://ucf.libcal.com/reserve/largestudyrooms

Wireless Policy: For information on how to use our wireless network visit https://library.ucf.edu/services/computers-technology/wireless-networking/

Library Spaces: UCF Libraries has many spaces available for use in our buildings including an event space, meeting rooms, study rooms and instruction rooms. Each type of space has policies guiding the use and reservation protocols. Please go to https://library.ucf.edu/library-spaces/

Library Instructional videos

Site Coordinator Contact

Dawn Tripp (Dawn.Tripp@ucf.edu) Ask Us: 407-823-2562