SITE COORDINATOR TRAINING Updated 02/01/24
- AAL Team Management for Site Coordinators: How to Motivate and Get Better Answers from Your Team Video and Slides from the training.
- Constructive Feedback (Even when you’re not technically “In-Charge”) Video and Handout
- AAL Account Type Access
- Change the Success Message on Email Forms
- Chat, Email, and SMS Statistics
- Chatbot Tutorial
- Collaborative Scheduling with When to Work
- Creating and Editing Canned Messages and Macros
- Creating and Using System Canned Messages
- Editing Your Email Form Header
- Email Notifications
- Embedding local library information with LibAnswers FAQs
- Finding Your SMS Number
- Monitoring Who’s Online
- Setting Up SMS Auto-Responders
- What should I do if my library is closing?
- Widgets – Creating and Editing