Ask a Librarian Toolbox News

Ask a Librarian will be closed for Memorial Day on Monday, May 30^th. We will reopen Tuesday at 10 AM.

You will still have access to your local library’s Email, SMS, and Chat but the Statewide and Academic desks will be closed.

In order to reduce the number of missed chats on this minimally staffed day, we are asking all libraries with shared Ask a Librarian accounts (Alachua County, Daytona State College, Florida Gulf Coast University, Florida International University, Florida State University, Gulf Coast State College, Indian River State College, Southeastern University, University of Central Florida, and University of Florida) not to open the Academic or Statewide desks while you staff your local library’s chat. All other libraries will not see these departments listed, but they will reappear Tuesday morning.

Please contact the Help Desk with any questions, and have a great Memorial Day.

In case you haven’t heard the  news, we have reached our one year mark on the Springshare platform!

That’s over 42,000 chats, 24,000 emails, and 3,000 texts!

Thank you to all the Florida Libraries answering those questions and making Ask a Librarian possible.

We hope you’re enjoying Springshare as much as we are!

You may have noticed more incoming emails from the AskRef email list!

Recently, the requirements for receiving emails from askref@askref.simplelists.com have changed- if you are a part of Ask a Librarian it is important that you are able to stay connected with administrators and other librarians involved in the program and it is imperative we have an easy contact method to reach the group.

Once we stop the influx of unsubscribe emails, you should not see as much incoming mail from this service! We apologize for the email inboxes that got flooded over the weekend, but please keep in mind that this is not a normal interaction with the askref email list.  Thank you for your patience as we continue to work in improving Ask a Librarian!