Find a Training
- Introductory Training for Ask a Librarian 11/20/25
- Personalize Your AAL Experience
- Transfer Chat to Email Ticket
- Best Practices for OpenAthens use on the Collaborative Desks
- AI for Ask a Librarian
- Creating and Editing Canned Messages and Macros
- Ask a Librarian's Reference Analytics Collection (RAC)
- Chatbot Tutorial
- Enabling and Editing Email Form Auto-Response
- Personalize Your AAL Experience
- Creating and Editing Canned Messages and Macros
- Ask a Librarian's Reference Analytics Collection (RAC)
- Reference Analytics (RA) Statistics Webinar
- Reference Analytics Collection
- Helping Library Users with Legal Questions
- What Library Do They Belong To? EMAIL