Category: Exemplary Reference
JUL and AUG 2024 Exemplary Reference Award Winners
The Ask a Librarian Quality Assurance Workgroup is pleased to announce the July and August 2024 Exemplary Reference Award Winners!
July
Connie H. (Gulf Coast State College)
August
Janet S. (Pasco-Hernando State College)
Please join us in congratulating our winners as they set the bar for providing exemplary virtual reference services for Ask a Librarian!
Want to see what a winning chat looks like? Click here to view the winners from the months listed above.
MAR and APR 2024 Exemplary Reference Award Winners
The Ask a Librarian Quality Assurance Workgroup is pleased to announce the March and April 2024 Exemplary Reference Award Winners!
March
Jenna M. (Santa Fe College)
April
Carl D. (USF Libraries)
Please join us in congratulating our winners as they set the bar for providing exemplary virtual reference services for Ask a Librarian!
Want to see what a winning chat looks like? Click here to view the winners from the months listed above.
MAY and JUN 2023 Exemplary Reference Award Winners
The Ask a Librarian Quality Assurance Workgroup is pleased to announce the May and June 2023 Exemplary Reference Award Winners!
May
Mary Beth I. (PHSC)
June
Laura (State Library of Florida)
Please join us in congratulating our winners as they set the bar for providing exemplary virtual reference services for Ask a Librarian! Want to see what a winning chat looks like? Click here to view the winners from the months listed above.
NOV and DEC 2022 Exemplary Reference Award Winners
The Ask a Librarian Quality Assurance Workgroup is pleased to announce the November and December 2022 Exemplary Reference Award Winners!
November
Emily N. (University of South Florida)
December
Robbie A. (Palm Beach State College)
Please join us in congratulating our winners as they set the bar for providing exemplary virtual reference services for Ask a Librarian! Want to see what a winning chat looks like? Click here to view the winners from the month’s listed above.
SEPT and OCT 2022 Exemplary Reference Award Winners
The Ask a Librarian Quality Assurance Workgroup is pleased to announce the July and August 2022 Exemplary Reference Award Winners!
September
Renee P. (AAL Virtual Reference Specialist)
October
Shan B. (USF Libraries)
Please join us in congratulating our winners as they set the bar for providing exemplary virtual reference services for Ask a Librarian! Want to see what a winning chat looks like? Click here to view the winners from the month’s listed above.
JAN and FEB 2022 Exemplary Reference Award Winners
The Ask a Librarian Quality Assurance Workgroup is pleased to announce the January and February 2022 Exemplary Reference Award Winners!
January
BRIEF CHAT- Ciara H. (Valencia College)
DETAILED CHAT- Beth J. (Sanibel Public Library)
February
BRIEF CHAT- Alyssa D. (St Petersburg College)
DETAILED CHAT- Diana M. (Santa Fe College)
Please join us in congratulating our winners as they set the bar for providing exemplary virtual reference services for Ask a Librarian! Want a look at what a winning chat transcript looks like? Click here for this group’s winning chats.
Customer Service in Virtual Reference
Presented by Julie Edwards with Niche Academy