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Accessing the Knowledge Base

December 21, 2020January 7, 2021 Kelly Mcdonald Getting Started
Accessing-the-Knowledge-Base

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Improving Chat Reference With Emotional Intelligence
The Right Chat Reference from Open to Close

Reminder of collaborative (academic and statewide) desk hours:

  • Statewide is open from 10am-midnight Sunday through Thursday and 10am to 5pm Friday and Saturday
  • Academic is open from 10am-4pm Monday through Friday

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